Privacy Policy for Mexi2Go
Effective Date: 05-05-2025
Website: https://mexi2go.com
Seller/Driver Registration Portal: https://back.mexi2go.com
Welcome to Mexi2Go. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, mobile app, or any service offered through Mexi2Go, including seller and driver registration portals.
By using Mexi2Go, you agree to the terms outlined in this Privacy Policy.
We may collect the following types of personal and non-personal information:
Name, email address, phone number
Delivery address and location data
Order history and preferences
Payment information (via secure third-party processors)
Business name and contact info
Restaurant location and menu details
Login credentials
Identification documents during onboarding
Full name, contact info
Driver’s license and identity verification
Vehicle and insurance details
Real-time location for order tracking
IP address, device type, operating system
Browsing activity on mexi2go.com
App usage analytics
We use your information to:
Provide and improve our delivery services
Verify user identity and support account creation
Process payments securely
Match orders with nearby restaurants and delivery drivers
Enable communication between customers, sellers, and drivers
Monitor activity for fraud and legal compliance
Send updates, offers, and promotional materials (opt-out available)
For delivery tracking and logistics, we collect precise real-time location data from customers and drivers. Location access is required for:
Matching nearby drivers to customer orders
Providing accurate ETAs and delivery updates
Verifying delivery zones
Drivers must allow background location access while actively on delivery to ensure seamless service.
We do not sell or rent your personal information. However, we may share data with:
Restaurant partners (to fulfill orders)
Delivery drivers (for pickup and drop-off)
Third-party service providers (payment processors, analytics)
Law enforcement or government agencies when required by law
We implement reasonable security practices including encryption, authentication, and access control to protect your data. However, no method of transmission over the Internet is 100% secure.
You have the right to:
Access and update your personal data
Delete your account and request data removal
Opt-out of marketing communications
To exercise these rights, please contact us at [support@mexi2go.com] or through the app.
We use cookies and similar technologies to:
Maintain session data
Analyze traffic and improve UX
Personalize content and ads
You can manage cookie settings in your browser.
Our services may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their policies separately.
Mexi2Go does not knowingly collect data from children under 13. If we learn we’ve collected such information, we will delete it promptly.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Mexi2Go
Email: support@mexi2go.com
Website: https://mexi2go.com
